About Us

Remington Evaluations is a family-owned mystery shopping company specializing in the apartment industry. For years we have been working closely with our clients to develop our mystery shopping reports. Remington Evaluations gathers detailed information through Mystery Shopping services by performing on-site evaluations for rental properties, apartment associations, senior housing, assisted living facilities, and new-home sales offices.

We take pride in being Reliable, Proficient and Accurate. We offer quick and consistent turn-around times for every evaluation. When we receive the final evaluation from our shoppers it is checked for accuracy and integrity before being forwarded to our clients. We go to great lengths to ensure that every mystery shop is focused on what our clients are asking for. In addition, we make sure that our shoppers consistantly use industry terminology like, prospect, community, agent, qualify, and demonstrate.

Unlike other mystery shopping companies, we truly strive to build long lasting relationships. Our goal is to become an asset to our clients. We provide personalized one-on-one consultation. We can do this over the phone, by email, or we can meet with you in person. We understand that each property management company has specific needs that must be met. Therefore we can customize our surveys to meet any of our clients needs. Our number one goal is to ensure that we are providing the highest quality information to our clients.

100% Satisfaction Guaranteed

At Remington Evaluations we believe that our clients deserve the very best. If you are not satisfied with our mystery shop we will re-shop that leasing consultant or community again for FREE.

We are proud members of the Mystery Shopping Providers Association (MSPA).

The MSPA is the largest professional trade association dedicated to improving service quality using anonymous resources. With over 150 member companies worldwide, our diverse membership includes marketing research and merchandising companies, private investigation firms, training organizations, and companies that specialize in providing mystery shopping services.