Measure your community’s service quality and leasing performance as well as your resident’s and prospect’s experience through Mystery Shopping.

It does not matter what type of properties make up your portfolio. Every property management company knows that Top Notch, Well Trained Leasing Consultant's are a must. Mystery Shopping your Apartment communities will help you validate the training that you are providing them, and ensures that your sales process is being followed.

Are your current and prospective residents receiving the service you desire?
Is your staff motivated to do their best for both prospects and residents on a daily basis?
Are your occupancy rates where you need them to be?

Through detailed mystery shopping reports, we will help identify specific areas your staff must improve on so your communities can reach greater profitability.

Montlhy Motivation

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Apartment Vacancy Solutions (A.V.S.) provides an array of property management and apartment mystery shopping services. No matter how big or small the issues your communities are facing, we will help you identify the specific services you will need to achieve the goals you have for your communities. Services include apartment mystery shops, training, curb appeal, and more...

Mystery Shopping Reports:

All of our mystery shopping reports and surveys are customized for each client. No apartment community or property management company is the same. Each mystery shopping report is customized based on issues you are facing. With our custom built reports and surveys, you will uncover the issues your apartment community is facing.

Measure your community’s service quality and leasing performance as well as your resident’s and prospect’s experience through Mystery Shopping.

Are your current and prospective residents receiving the service you desire?

Is your staff motivated to do their best for both prospects and residents on a daily basis?

Are your occupancy rates where you need them to be?

Through detailed mystery shopping reports, we will help identify specific areas your staff must improve on so your communities can reach greater profitability.